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Administrative Services Division

Job Options provides experienced and skilled professionals to best support your organization’s administrative needs. Our team is highly productive, attentive to detail and committed to excellence.

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Administrative Services

For over 20 years, Job Options has effectively provided bilingual Spanish administrative support services to the Department of Homeland Security, U.S. Customs and Border Protection at what is considered the nation’s premier SENTRI Enrollment Center located at the Otay Mesa Border Crossing in San Diego, CA. We have successfully obtained ISO 9001:2015 certification and have established systems where our strategy places your organization’s mission at the center of our framework to provide effective management and a seamless transition.

Our in-depth knowledge and understanding of roles of support services in the Federal Government environment enables us to provide the right solutions to support your mission.

Services We Provide

We offer a comprehensive list of support services to meet the needs of your organization:

  • Help desk services
  • General office support and administration
  • Data entry
  • Bilingual services
  • Project management
  • Call center services
  • Application processing
  • Appointment scheduling
  • Marketing outreach
  • Electronic document management
  • Workflow development

Here’s What Our Customers Are Saying


The Job Options employees have been providing administrative support services at the SENTRI/Global Entry Enrollment Centers (Otay Mesa & San Ysidro) for almost 15 years. Their professionalism & exceptional customer service has contributed significantly to the success of our programs & they have become an essential part of our daily operations. Their performance has consistently been rated as “Outstanding” by CBP management. We look forward to continuing to benefit from their services.

Saro Oliveri

Branch Cheif, SENTRI/Global Entry Programs, San Ysidro & Otay Mesa Ports of Entry

Job Options Delivers Satisfaction yellow badge

Contact Administrative Services

For more information on how JOI can reduce your overhead costs and improve your organization’s bottom line, please contact:

Gladis Jarquin – Administrative Services Division Manager
(619) 688-1784



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